Companies, Serving Customers, & Measurements

I love Seth Godin’s post today.

We’ve all seen policies that only serve one function of a business to the detriment of others. And watched that team fail to address this.

It’s painful and often sad, as good people either leave, or get sucked into that paralyzed mindset. When creativity and innovative thinking are crushed, this is your journey’s destination. It sucks.

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